Please return defective items for replacement or refund. If you want to return an item please contact us for a (Return Material Authorization) RMA tracking number. You will need to provide the order number.

Return shipping address: Strada Telega, Nr. 6, Bl. B, Etaj 12, Ap.72, sector 1, Bucuresti

E-mail: office@bysally.ro

Phone: 0040 21 311 37 93